Shipping

All shipping rates are calculated at checkout

UK Shipping 

We now offer FREE Second Class Shipping to the UK on all orders.

Order are sent using Royal Mail Second Class signed for.

You also have the option to upgrade to 1st Class Signed for at Checkout

We aim to get your parcel to the post office within 5 working days, often faster but some items are made to order so take a day or two to be finished.
Please be aware that the current Covid situation may cause some delays.

If you need something more urgently please contact us and we will do our best to help out.

International Shipping
We are able to ship to customers all over the world. The cost will be calculated at the checkout stage. And all buyers are responsible for any duties or taxes charged on entry to the country. These are arranged by international customs and out of our control.

Europe
All orders are sent Tracked with Royal Mail. 
For orders over £250, please contact us using this form for a personal quote.

Rest Of World including USA

All orders are sent Tracked with Royal Mail
For orders over £250, please contact us using this form for a personal quote.
 

Returns

We work really hard to provide you with a great product and service and hope that you love your purchase from Loch Ness Leather. If your product needs exchanging or returning for any reason please contact us at hello@lochnessleather.co.uk and we will help you arrange this.


Items must be returned to us in their original condition within 14 days of receipt. We will happily arrange product exchanges at the cost price of resending the item(s) and can help you with additional advice on sizing or style when you contact us.


As our products are handmade, and many unique we may not always be able to exchange like-for-like, however we can assist you to find a great alternative. We reserve the right to withhold exchange or refund if the item is visibly worn, or is in any condition that we deem renders the item un-saleable.